A Bureaucracy of Two

If you have ever done business with Jag, you probably know that we try to maximize the value we provide for our clients on every transaction. In fact, while many people talk about their low prices (and we always strive to be competitive), we prefer to focus on the value you receive when buying from Jag. This is the first in an occasional series of articles I will write about Jag’s core mission to “Add More Value” to our clients’ respective businesses.

Whenever someone asks a question about procedures, or what is “required” to business with Jag, we are excited to share the benefit of our market position as a very small company. We always respond that we are “a bureaucracy of two.” As a small company, there is often a perception that we are unable to compete with very large competitors in our industry, or that we may not have the financial resources to work with either a large customer or to handle the cash outlay required for a very large individual order. None of these are true, and in fact, the reality is quite the opposite.

We have been in business since 1986, so our knowledge is as extensive as anyone in the industry. Same with our list of contacts for the almost endless variety of product/service requirements that we are tasked to provide for our clients. And we have worked with many of our vendors for so long, that we can manage very large orders with little or no difficulty. This is all fine, but what does it mean for you?

When you meet with Sara or Jeff, you have the attention of the entirety of Jag. Make a request, and if it makes sense, we’ll do it. If it can happen, we will make it so. If it helps you, then we will do everything we can to take care of it. In short, we don’t need to run it by the executive committee, or get the approval of a manager in some other office. We ARE the bureaucracy, and our goal is – oh, yeah, I think I mentioned this previously – to add more value to your business. If your request does that, we will find a way. Simple. (Which is how we like it!)